FAQs

About Tots Deal

What ages do you sell for? Tots Deal is a newborn-only shop — every product is chosen for babies from birth through 12 months. We don't carry toddler or older-kid items.

Do you ship outside the US? We ship across the United States. Availability outside the US depends on the product — check the shipping options at checkout for your address.

Orders & shipping

When will my order ship? Orders are typically processed within 1–3 business days, then handed to our shipping carrier. You'll receive a shipping confirmation email with tracking as soon as it's on its way. See our Shipping Policy for full details.

Is shipping free? Yes — free shipping on US orders over $75.

Returns & exchanges

What's your return policy? See our Return Policy for the current window and process.

Choosing the right product

How do I know what size or option to pick? Every product page lists material, size, and age guidance where relevant. If you're still not sure, contact us before ordering and we'll help you choose.

Are your products safe for newborns? Each product page lists relevant safety and age information. Always follow the care and use instructions included with the product, and check with your pediatrician if you have specific health concerns.

Gifting

Can I send this as a gift? Yes — browse our Gifts collection for baby-shower and newborn-ready picks, all sized for the first year.